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Mercury

/Mercury

We Service and Repair All Mercury Cars

2004 Mercury Grand Marquis

2020-07-12T22:01:49+00:00

Mercury Grand Marquis

Mileage
120,631
Service Date
7/10/2020
Services Performed
  • **** Advised customer that technician could not duplicate a no crank or no start condition. Vehicle started multiple times with no concerns noted. Did find two diagnostics trouble codes stored in engine control module as history codes. P1285 – Cylinder Head Over Temperature Sensed and P1299 – Cylinder Head Over Temperature Protect Active. Suspect thermostat is intermittently sticking causing vehicle to overheat and enter into a safe mode, which caused a no crank and no start condition. Recommend starting with replacement of thermostat and gasket. Cleared trouble codes.
  • 2 *** Remove & Replace Thermostat &/Or Gasket
 
Herbert G. gave our service a 5 star review on 7/11/2020
2004 Mercury Grand Marquis 2020-07-12T22:01:49+00:00